Terms & Conditions

Agreed Terms and Conditions between Oxford Global Marketing Ltd and the Delegate:

The Delegate Booking Fee includes: lunches and refreshments throughout the congress day, conference presentations and panel sessions, scheduled one-to-one meetings and networking/social events, conference and speaker notes. Delegates may attend, free of charge, all sessions arranged by the Organiser.

An admin surcharge of £50 plus VAT will be applied to payments settled following the receipt of an invoice. This charge will not be applied to payments settled online.

Vendor Delegates will not be eligible for one to one meetings unless they purchase a sponsorship meetings package. These can only be purchased directly from Oxford Global Marketing Ltd and not via the online booking facility.

If you are offered a free delegate pass and you are unable to attend the Event, you may nominate a substitute of equal standing (in terms of business and financial responsibility). A substitute delegate must be nominated within a week of cancellation and must be approved by the Organiser in advance in order to avoid a non-attendance charge of £200 plus VAT being applied.

Your complimentary delegate place is not officially confirmed until we have had chance to check that you qualify for the complimentary pass. Please do not make any travel arrangements before we have confirmed acceptance of your application. We will not be liable for any expenses incurred.

Each Delegate must complete the online delegate registration form issued by the Organiser on receipt of the Delegate Booking Form. This information will only be used for the organisation of the conference, for material produced for Delegates and Sponsors and to facilitate the networking sessions.

If a Registered Delegate is unable to attend the Event, he/she may nominate a substitute of equal standing within their Company. A substitute delegate must be nominated within a week of cancellation and must be approved by the Organiser in advance in order to avoid cancellation charges being applied. Delegates and vendor delegates are subject to the following charges and refunds upon withdrawal or cancellation.

More than 6 months prior:                         35% cancellation fee / 65% refund
Between 6 and 3 months prior:                 75% cancellation fee / 25% refund
Less than 3 months prior to the event:    Full cancellation fee / No refund

The data controller is the organiser (Oxford Global Marketing Ltd). The Organiser may disclose such personal information as name, company, job title, telephone and email address to Registered Event Sellers (Solution Providers) and other Delegates but solely for the purposes of the Event.
Registration details will be retained and used in accordance with our privacy policy.
If you wish to opt out please email

The Organiser will determine the scope and content of Congress conference events, seminars, workshops and activities throughout the Event.

The Organiser reserves the right to cancel the Event without liability to Delegate’s Company or individual Delegate. If for any reason the Organiser has to cancel or postpone this Event, the Organiser reserves the right to transfer this Booking to another Congress within the same sector to be held within twelve months. Should another Congress in the same sector not be available within this period, the Booking Fee will be refunded.

For promotional purposes, there may be professional photography and video production taking place during the conference. Delegates who do not wish to be filmed or recorded should advise the organisers by email to, prior to the event.

These terms and conditions are binding upon the delegate submitting a registration form.


Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

We use cookies for Google Analytics:

These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited.

Read Google’s overview of privacy and safeguarding data

How do I change my cookie settings?

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit or

Find out how to manage cookies on popular browsers:

Google Chrome
Microsoft Edge
Mozilla Firefox
Microsoft Internet Explorer
Apple Safari

To opt out of being tracked by Google Analytics visit

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third-party cookies. Blocking all cookies will, however, have a negative impact upon the usability of many websites.

Privacy Policy

The right to be informed covers some of the key transparency requirements of GDPR. It is about providing people with clear and concise information about what we do with their personal data. Articles 13 and 14 of the GDPR specify what individuals have the right to be informed about. This is called this ‘privacy information’. 

  1. Who we are

We (or “us”) are references to Oxford Global Marketing Ltd. For the purpose of the Data Protection Act 1998 (the “Act”), the data controller is Oxford Global Marketing Ltd, a registered limited company (Registered in England No. 640832) whose registered address is Highview House 1st Floor, Tattenham Crescent, Epsom, Surrey KT18 5QJ.

Our contact details can be found here.

By contacting us, using our Services or visiting our website, which is owned and controlled by us (“our site”), you are accepting and consenting to the practices described in this policy unless you inform us otherwise.

  1. The purposes of data processing

If you complete a form on any of our websites in order to access our services, or by corresponding with us by phone, e-mail or otherwise, the personal data you provide may be collected by Oxford Global Marketing Ltd.  This includes information you provide if you register to attend a congress, register your interest to receive a congress agenda, sponsorship brochure, live or recorded webinar, enquire for general information or post content to a website.  The information you give us may include your name, employer, job title, e-mail address and phone number.

The purpose of this processing:

The data given as stated above will be stored on Oxford Global Marketing Ltd.’s database (unless you notify us that you no longer wish us to retain such information. In which case it will be deleted) Oxford Global Marketing Ltd will only use this data in order to contact you (by email or telephone) on the basis of legitimate interest. If you do not wish to receive certain content you can update your preferences here.

The legitimate interests for the processing:

Article 6.1 of the GDPR defines the lawful grounds for data processing as follows:

Necessary for the purposes of legitimate interests pursued by the controller or a third party, except where such interests are overridden by the interests, rights or freedoms of the data subject.

Oxford Global Marketing Ltd will contact you via email or telephone, with information that we believe is relevant to you (on a congress and its relevant resources content) You will need to notify us that do not want to receive this particular event information. In which case your profile will be updated.

Should you request us to amend your data, we will endeavor to do so within 1 week of you notifying us. If you wish to be deleted from our database, you will need to notify us. In both instances this update will take affect within 1 week of you notifying us. However, you may receive communications for this transitional period while we process your record.

Oxford Global Marketing Ltd will also use the information which you provide in aggregate form (i.e. so that no individual users are identifiable) to determine demographic profiles in order to: develop marketing profiles and assist in strategic development, enable site audits to be performed and enable Oxford Global Marketing Ltd to review, develop and improve the services which it offers.

In addition, Oxford Global Marketing Ltd will use your information to notify you about changes to our services.

  1. The lawful basis for the processing

The Data Protection Act 1998 requires us to process personal data fairly and lawfully. In practice, it means that Oxford Global Marketing Ltd must

  • Have legitimate grounds for collecting and using the personal data.
  • Not use the data in ways that have unjustified adverse effects on the individuals concerned.
  • Be transparent about how we intend to use the data and give individuals appropriate privacy notices when collecting their personal data.
  1. The categories of personal data obtained

Should Oxford Global Marketing Ltd obtain information from third-party associations we will provide the individual with privacy information: within a reasonable period of time of obtaining the personal data and no later than one month.

  1. The recipient or categories of recipients of the personal data

The Data Protection Act 1998 provides that Oxford Global Marketing Ltd’s notification of processing must include “a description of any recipient or recipients to whom the data controller intends or may wish to disclose the data”. We will only share contact information with specific third parties (Sponsors of the event to which you are registered) of the congresses, for a one time only basis. If you wish to opt out please email

  1. The retention periods for the personal data

Oxford Global Marketing Ltd take all reasonable action to ensure that the information we collect and use is accurate, complete and up to date. However, the accuracy of the information depends to a large extent on the details you provide. That’s why we recommend that you keep us up to date with changes to your personal details/preferences and let us know if there are any errors in our information. We perform regular reviews of our data and records retained are not kept for longer than necessary.

  1. The rights available to individuals in respect of the processing

The GDPR provides the following rights for individuals:

  • The right to be informed:

See section 2 on the right to be informed about the collection and use of your personal data.

  • The right of access

You have the right to access your personal data. A copy of the information can be accessed free of charge. However, we can charge a ‘reasonable fee’ (based on the administrative cost of providing the information) when a request is manifestly unfounded or excessive, particularly if it is repetitive. Information will be provided without delay and at the latest within one month of receipt. Oxford Global Marketing Ltd will be able to extend the period of compliance by a further two months where requests are complex or numerous. If this is the case, we will inform you within one month of the receipt of the request and explain why the extension is necessary.

  • The right to rectification

You can make a request for rectification verbally or in writing or by visiting our preference centre here and we will respond to this request within one month of receipt.

  • The right to erasure

Also known as ‘the right to be forgotten’. You can make a request for erasure verbally or in writing or by visiting our preference centre here and we will respond to this request within one month of receipt.

  • The right to restrict processing

You can make a request for restriction verbally or in writing or by visiting our preference centre here and we will respond to this request within one month of receipt.

  • The right to data portability

You can request to obtain and reuse your personal data for your own purposes across different services. This can be done verbally or in writing and we will respond to this request within one month of receipt.

  • The right to object

You have the right to object to the processing based on legitimate interests. You can inform us verbally or in writing or by visiting our preference centre here and we will respond to this request within one month of receipt.

  1. The right to lodge a complaint

Without prejudice to any other administrative or judicial remedy, you shall have the right to lodge a complaint with a supervisory authority if consider that the processing of personal data relating to you infringes GDPR. You can do so by contacting the Information Commissioner’s Office (ICO)

  1. How do we protect your information?

The data that we collect from you will be stored within the UK. By providing us with your personal data, you agree to this storing and/or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on secure servers hosted by a third-party within the UK. This third-party has no permission to use this data. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential.

Unfortunately, the transmission of data and information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted via our Services or sites; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

  1. Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

  1. Cookies

A cookie is a small text file that is downloaded onto ‘terminal equipment’ (eg a computer or smartphone) when the user accesses a website. It allows the website to recognise that user’s device and store some information about the user’s preferences or past actions. When cookies can identify an individual via their device, it is considered personal data. This includes cookies for analytics, advertising and functional services, such as survey and chat tools.

Cookie Law:

Implied consent is no longer sufficient. Consent must be given through a clear affirmative action.

‘By using this site, you accept cookies’ messages are also not sufficient for the same reasons. If there is no genuine and free choice, then there is no valid consent. We make it possible to both accept or reject cookies. This means:

It must be as easy to withdraw consent as it is to give it. If we want to tell people to block cookies if you don’t give your consent, we must make them accept cookies first.

We may use “session” cookies on the website. We will use the session cookies to: keep track of your user navigation. Session cookies are deleted from your computer when you close your browser.

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at:

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third-party cookies. Blocking all cookies will, however, have a negative impact upon the usability of many websites.

  1. Contacting us

If you have any questions or concerns about Oxford Global Marketing Ltd.’s use of your personal information, please email or write to: Oxford Global Marketing Ltd. Part 1st Floor Godstow Court, Minns Business Park, Botley, Oxford, OX2 0JB.

Contact Form

Submit your details to register your interest & to be kept up to date about relevant events. You may opt-out at any time. Please check our Privacy Policy to see how Oxford Global protects and manages your data.